FAQ
HOW DO YOU HOME-DELIVER MEAT?
It may sound complicated, but with a well-thought-out logistical system, home deliveries are perfectly possible. We’ve opted to vacuum-seal each individual piece of meat, the way we sometimes do in our stores along the coast. This ensures the meat stays fresh for longer. When kept cool, vacuum-sealed meat can easily be stored for seven to ten days.
We’ve also developed a special transport system. Each order is carefully packaged in a polystyrene container, wedged between layers of icepacks. We seal the polystyrene container, then place it in a cardboard box for shipping. Both boxes remain tightly sealed until they reach their final destination. Thanks to the consistently positive results of the extensive tests we carried out, our delivery system has been fully approved by the FASFC (Belgian Federal Agency for the Safety of the Food Chain).
HOW MUCH DOES DELIVERY COST?
For orders below €150, we charge a fee of €11.
HOW WILL I BE KEPT UP TO DATE AFTER PLACING MY ORDER?
Immediately after you have placed an order, you will get an automatic confirmation e-mail. The day before delivery, you will be sent an e-mail reminder by our courier, Dynalogic. Dynalogic will text you on the morning of the delivery day itself. You’ll get a second text half an hour before delivery. That way, everyone can rest assured the package will be delivered safely.